ServiceGuarantee
A service guarantee, often imposed by a regulator, defines conditions that, if not satisfied, will result in the utility making a monetary payment to the customer. Note that guarantee's identifier is in the 'name' attribute and the status of the guarantee is in the 'Status.status' attribute. Example service requirements include: 1) If power is not restored within 24 hours, customers can claim $50 for residential customers or $100 for commercial and industrial customers. In addition for each extra period of 12 hours the customer's supply has not been activated, the customer can claim $25. 2) If a customer has a question about their electricity bill, the utility will investigate and respond to the inquiry within 15 working days. If utility fails to meet its guarantee, utility will automatically pay the customer $50.
Type |
Class |
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URI |
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CIM standard (perspective) |
IEC61968 (Enterprise) |
Slots
| Name | Cardinality | Type | Description |
|---|---|---|---|
1 |
Dataset containing the data objects. |
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0..1 |
Period in which this service guantee applies. |
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0..1 |
True if utility must autmatically pay the specified amount whenever the condition is not satisified, otherwise customer must make a claim to receive payment. |
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0..1 |
Amount to be paid by the service provider to the customer for each violation of the 'serviceRequirement'. |
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0..1 |
Explanation of the requirement and conditions for satisfying it. |
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0..1 |
Approver of this document. |
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0..1 |
Author of this document. |
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0..1 |
Editor of this document. |
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0..1 |
Issuer of this document. |
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0..1 |
The single CIM data object in the appropriate dataset context. |
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0..1 |
The aliasName is free text human readable name of the object alternative to IdentifiedObject.name. It may be non unique and may not correlate to a naming hierarchy. The attribute aliasName is retained because of backwards compatibility between CIM relases. It is however recommended to replace aliasName with the Name class as aliasName is planned for retirement at a future time. |
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0..1 |
Name of the author of this document. |
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0..1 |
Free text comment. |
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0..1 |
Date and time that this document was created. |
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0..1 |
The description is a free human readable text describing or naming the object. It may be non unique and may not correlate to a naming hierarchy. |
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0..1 |
Status of this document. For status of subject matter this document represents (e.g., Agreement, Work), use 'status' attribute. Example values for 'docStatus.status' are draft, approved, cancelled, etc. |
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0..1 |
Electronic address. |
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0..1 |
Date and time this document was last modified. Documents may potentially be modified many times during their lifetime. |
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0..1 |
Master resource identifier issued by a model authority. The mRID is unique within an exchange context. Global uniqueness is easily achieved by using a UUID, as specified in RFC 4122, for the mRID. The use of UUID is strongly recommended. For CIMXML data files in RDF syntax conforming to IEC 61970-552, the mRID is mapped to rdf:ID or rdf:about attributes that identify CIM object elements. |
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0..1 |
The name is any free human readable and possibly non unique text naming the object. |
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0..1 |
Revision number for this document. |
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0..1 |
Status of subject matter (e.g., Agreement, Work) this document represents. For status of the document itself, use 'docStatus' attribute. |
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0..1 |
Document subject. |
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0..1 |
Document title. |
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0..1 |
Utility-specific classification of this document, according to its corporate standards, practices, and existing IT systems (e.g., for management of assets, maintenance, work, outage, customers, etc.). |
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0..* |
The activity record for a document |
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0..* |
All configuration events created for this document. |
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0..* |
The diagram objects that are associated with the domain object. |
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0..* |
All names of this identified object. |
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0..* |
Data objects registered. |
ActivityRecord
The activity record for a document
URI |
|
|---|---|
Cardinality |
0..* |
Type |
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Inherited from |
aliasName
The aliasName is free text human readable name of the object alternative to IdentifiedObject.name. It may be non unique and may not correlate to a naming hierarchy. The attribute aliasName is retained because of backwards compatibility between CIM relases. It is however recommended to replace aliasName with the Name class as aliasName is planned for retirement at a future time.
URI |
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|---|---|
Cardinality |
0..1 |
Type |
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Inherited from |
applicationPeriod
Period in which this service guantee applies.
URI |
|
|---|---|
Cardinality |
0..1 |
Type |
authorName
Name of the author of this document.
URI |
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|---|---|
Cardinality |
0..1 |
Type |
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Inherited from |
automaticPay
True if utility must autmatically pay the specified amount whenever the condition is not satisified, otherwise customer must make a claim to receive payment.
URI |
|
|---|---|
Cardinality |
0..1 |
Type |
ConfigurationEvents
All configuration events created for this document.
URI |
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|---|---|
Cardinality |
0..* |
Type |
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Inherited from |
createdDateTime
Date and time that this document was created.
URI |
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|---|---|
Cardinality |
0..1 |
Type |
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Inherited from |
description
The description is a free human readable text describing or naming the object. It may be non unique and may not correlate to a naming hierarchy.
URI |
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|---|---|
Cardinality |
0..1 |
Type |
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Inherited from |
DiagramObjects
The diagram objects that are associated with the domain object.
URI |
|
|---|---|
Cardinality |
0..* |
Type |
|
Inherited from |
docStatus
Status of this document. For status of subject matter this document represents (e.g., Agreement, Work), use 'status' attribute. Example values for 'docStatus.status' are draft, approved, cancelled, etc.
URI |
|
|---|---|
Cardinality |
0..1 |
Type |
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Inherited from |
electronicAddress
Electronic address.
URI |
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|---|---|
Cardinality |
0..1 |
Type |
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Inherited from |
InstanceSet
Dataset containing the data objects.
URI |
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|---|---|
Cardinality |
1 |
Type |
|
Inherited from |
lastModifiedDateTime
Date and time this document was last modified. Documents may potentially be modified many times during their lifetime.
URI |
|
|---|---|
Cardinality |
0..1 |
Type |
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Inherited from |
mRID
Master resource identifier issued by a model authority. The mRID is unique within an exchange context. Global uniqueness is easily achieved by using a UUID, as specified in RFC 4122, for the mRID. The use of UUID is strongly recommended. For CIMXML data files in RDF syntax conforming to IEC 61970-552, the mRID is mapped to rdf:ID or rdf:about attributes that identify CIM object elements.
URI |
|
|---|---|
Cardinality |
0..1 |
Type |
|
Inherited from |
name
The name is any free human readable and possibly non unique text naming the object.
URI |
|
|---|---|
Cardinality |
0..1 |
Type |
|
Inherited from |
Names
All names of this identified object.
URI |
|
|---|---|
Cardinality |
0..* |
Type |
|
Inherited from |
payAmount
Amount to be paid by the service provider to the customer for each violation of the 'serviceRequirement'.
URI |
|
|---|---|
Cardinality |
0..1 |
Type |
PropertiesCIMDataObject
The single CIM data object in the appropriate dataset context.
URI |
|
|---|---|
Cardinality |
0..1 |
Type |
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Inherited from |
revisionNumber
Revision number for this document.
URI |
|
|---|---|
Cardinality |
0..1 |
Type |
|
Inherited from |
serviceRequirement
Explanation of the requirement and conditions for satisfying it.
URI |
|
|---|---|
Cardinality |
0..1 |
Type |
status
Status of subject matter (e.g., Agreement, Work) this document represents. For status of the document itself, use 'docStatus' attribute.
URI |
|
|---|---|
Cardinality |
0..1 |
Type |
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Inherited from |