TroubleTicket
Type |
Class |
|---|---|
URI |
|
CIM standard (perspective) |
IEC61968 (Enterprise) |
Slots
| Name | Cardinality | Type | Description |
|---|---|---|---|
1 |
The service location to which one or more trouble tickets are associated. |
||
1 |
Free-form comment associated with the trouble call for example, "customer reported a large flash", etc. |
||
1 |
Set to true if the outage report indicated that other neighbors are also out of power. |
||
1 |
Dataset containing the data objects. |
||
0..1 |
Customer for whom this trouble ticket is relevant. |
||
0..1 |
Incident reported in this trouble ticket |
||
0..1 |
n/a |
||
0..1 |
The order to which one or more trouble tickets are associated. |
||
0..1 |
n/a |
||
0..1 |
n/a |
||
0..1 |
The unplanned outage to which one or more trouble tickets are associated. |
||
0..1 |
Date and time the trouble has been reported. |
||
0..1 |
Indicates whether the first responder such as police, fire department etc.has been notified and whether they are on site or en route. |
||
0..1 |
Indicates how the customer reported trouble. |
||
0..1 |
Date and time this trouble ticket has been resolved. |
||
0..1 |
Trouble code (e.g., power down, flickering lights, partial power, etc). |
||
0..* |
n/a |
||
0..* |
All hazards reported with this trouble ticket. |
||
0..* |
Notification for this trouble ticket. |
||
0..1 |
Approver of this document. |
||
0..1 |
Author of this document. |
||
0..1 |
Editor of this document. |
||
0..1 |
Issuer of this document. |
||
0..1 |
The single CIM data object in the appropriate dataset context. |
||
0..1 |
The aliasName is free text human readable name of the object alternative to IdentifiedObject.name. It may be non unique and may not correlate to a naming hierarchy. The attribute aliasName is retained because of backwards compatibility between CIM relases. It is however recommended to replace aliasName with the Name class as aliasName is planned for retirement at a future time. |
||
0..1 |
Name of the author of this document. |
||
0..1 |
Free text comment. |
||
0..1 |
Date and time that this document was created. |
||
0..1 |
The description is a free human readable text describing or naming the object. It may be non unique and may not correlate to a naming hierarchy. |
||
0..1 |
Status of this document. For status of subject matter this document represents (e.g., Agreement, Work), use 'status' attribute. Example values for 'docStatus.status' are draft, approved, cancelled, etc. |
||
0..1 |
Electronic address. |
||
0..1 |
Date and time this document was last modified. Documents may potentially be modified many times during their lifetime. |
||
0..1 |
Master resource identifier issued by a model authority. The mRID is unique within an exchange context. Global uniqueness is easily achieved by using a UUID, as specified in RFC 4122, for the mRID. The use of UUID is strongly recommended. For CIMXML data files in RDF syntax conforming to IEC 61970-552, the mRID is mapped to rdf:ID or rdf:about attributes that identify CIM object elements. |
||
0..1 |
The name is any free human readable and possibly non unique text naming the object. |
||
0..1 |
Revision number for this document. |
||
0..1 |
Status of subject matter (e.g., Agreement, Work) this document represents. For status of the document itself, use 'docStatus' attribute. |
||
0..1 |
Document subject. |
||
0..1 |
Document title. |
||
0..1 |
Utility-specific classification of this document, according to its corporate standards, practices, and existing IT systems (e.g., for management of assets, maintenance, work, outage, customers, etc.). |
||
0..* |
The activity record for a document |
||
0..* |
All configuration events created for this document. |
||
0..* |
The diagram objects that are associated with the domain object. |
||
0..* |
All names of this identified object. |
||
0..* |
Data objects registered. |
ActivityRecord
The activity record for a document
URI |
|
|---|---|
Cardinality |
0..* |
Type |
|
Inherited from |
aliasName
The aliasName is free text human readable name of the object alternative to IdentifiedObject.name. It may be non unique and may not correlate to a naming hierarchy. The attribute aliasName is retained because of backwards compatibility between CIM relases. It is however recommended to replace aliasName with the Name class as aliasName is planned for retirement at a future time.
URI |
|
|---|---|
Cardinality |
0..1 |
Type |
|
Inherited from |
authorName
Name of the author of this document.
URI |
|
|---|---|
Cardinality |
0..1 |
Type |
|
Inherited from |
comment
Free-form comment associated with the trouble call for example, "customer reported a large flash", etc.
URI |
|
|---|---|
Cardinality |
1 |
Type |
ConfigurationEvents
All configuration events created for this document.
URI |
|
|---|---|
Cardinality |
0..* |
Type |
|
Inherited from |
createdDateTime
Date and time that this document was created.
URI |
|
|---|---|
Cardinality |
0..1 |
Type |
|
Inherited from |
Customer
Customer for whom this trouble ticket is relevant.
URI |
|
|---|---|
Cardinality |
0..1 |
Type |
dateTimeOfReport
Date and time the trouble has been reported.
URI |
|
|---|---|
Cardinality |
0..1 |
Type |
description
The description is a free human readable text describing or naming the object. It may be non unique and may not correlate to a naming hierarchy.
URI |
|
|---|---|
Cardinality |
0..1 |
Type |
|
Inherited from |
DiagramObjects
The diagram objects that are associated with the domain object.
URI |
|
|---|---|
Cardinality |
0..* |
Type |
|
Inherited from |
docStatus
Status of this document. For status of subject matter this document represents (e.g., Agreement, Work), use 'status' attribute. Example values for 'docStatus.status' are draft, approved, cancelled, etc.
URI |
|
|---|---|
Cardinality |
0..1 |
Type |
|
Inherited from |
electronicAddress
Electronic address.
URI |
|
|---|---|
Cardinality |
0..1 |
Type |
|
Inherited from |
firstResponderStatus
Indicates whether the first responder such as police, fire department etc.has been notified and whether they are on site or en route.
URI |
|
|---|---|
Cardinality |
0..1 |
Type |
Incident
Incident reported in this trouble ticket
URI |
|
|---|---|
Cardinality |
0..1 |
Type |
IncidentHazard
All hazards reported with this trouble ticket.
URI |
|
|---|---|
Cardinality |
0..* |
Type |
InstanceSet
Dataset containing the data objects.
URI |
|
|---|---|
Cardinality |
1 |
Type |
|
Inherited from |
lastModifiedDateTime
Date and time this document was last modified. Documents may potentially be modified many times during their lifetime.
URI |
|
|---|---|
Cardinality |
0..1 |
Type |
|
Inherited from |
mRID
Master resource identifier issued by a model authority. The mRID is unique within an exchange context. Global uniqueness is easily achieved by using a UUID, as specified in RFC 4122, for the mRID. The use of UUID is strongly recommended. For CIMXML data files in RDF syntax conforming to IEC 61970-552, the mRID is mapped to rdf:ID or rdf:about attributes that identify CIM object elements.
URI |
|
|---|---|
Cardinality |
0..1 |
Type |
|
Inherited from |
multiplePremises
Set to true if the outage report indicated that other neighbors are also out of power.
URI |
|
|---|---|
Cardinality |
1 |
Type |
name
The name is any free human readable and possibly non unique text naming the object.
URI |
|
|---|---|
Cardinality |
0..1 |
Type |
|
Inherited from |
Names
All names of this identified object.
URI |
|
|---|---|
Cardinality |
0..* |
Type |
|
Inherited from |
Notification
Notification for this trouble ticket.
URI |
|
|---|---|
Cardinality |
0..* |
Type |
PropertiesCIMDataObject
The single CIM data object in the appropriate dataset context.
URI |
|
|---|---|
Cardinality |
0..1 |
Type |
|
Inherited from |
reportingKind
Indicates how the customer reported trouble.
URI |
|
|---|---|
Cardinality |
0..1 |
Type |
resolvedDateTime
Date and time this trouble ticket has been resolved.
URI |
|
|---|---|
Cardinality |
0..1 |
Type |
revisionNumber
Revision number for this document.
URI |
|
|---|---|
Cardinality |
0..1 |
Type |
|
Inherited from |
ServiceLocation
The service location to which one or more trouble tickets are associated.
URI |
|
|---|---|
Cardinality |
1 |
Type |
status
Status of subject matter (e.g., Agreement, Work) this document represents. For status of the document itself, use 'docStatus' attribute.
URI |
|
|---|---|
Cardinality |
0..1 |
Type |
|
Inherited from |
TargetingCIMDataObject
Data objects registered.
URI |
|
|---|---|
Cardinality |
0..* |
Type |
|
Inherited from |
troubleCode
Trouble code (e.g., power down, flickering lights, partial power, etc).
URI |
|
|---|---|
Cardinality |
0..1 |
Type |
TroubleOrder
The order to which one or more trouble tickets are associated.
URI |
|
|---|---|
Cardinality |
0..1 |
Type |
type
Utility-specific classification of this document, according to its corporate standards, practices, and existing IT systems (e.g., for management of assets, maintenance, work, outage, customers, etc.).
URI |
|
|---|---|
Cardinality |
0..1 |
Type |
|
Inherited from |